Frequently Asked Questions

What is “Checked in Baggage”

Checked baggage is a piece of luggage that is checked in by an airline. The length + width + height of the bag should be no greater than 62 inches or 158 cm’s. The weight of the bag should be no greater then 50 lb or 23 kgs.

What if my flight or cruise is delayed.

Once you have embarked on your journey there is no need to worry, providing you have supplied us with your travel details you allocated driver will be monitoring your progress. any changes will be taken into account and our driver will be there to meet you.

My flight has been cancelled!

Let us know at Elite Transfers as soon as you know your flight is cancelled and supply us with your rescheduled.details and we will modify the booking and still be there to meet you.

Is WiFi available?

Yes WiFi is available. Along with phone and laptop chargers,

Are your drivers licenced?

Our drivers and vehicles meet all licencing requirements set out by Queensland Transport and Main Roads.

Child seats

We provide child seats for children 6 months to 8 years, for children under 6 months we recommend you bring your own baby capsule.


How do you track my flight?

We use flight radar 24, we’ve found it to be very accurate and reliable. 

Flight Monitoring
Cruise Ship Tracker