WHAT WE OFFER AS STANDARD

  • Premium Luxury Vehicles.
  • Door To Door Service.
  • Private Transfer and no sharing.
  • Meet And Greet Service.
  • Polite And Smart Chauffeurs.
  • Free Child Seats (must be booked)
  • Clean And Well Maintained Fleet.
  • 24/7 Service Available.
  • Instant Online Quoting And Booking.
  • Local And Family Owned Business.

SOME OF OUR POPULAR SERVICES

  • Brisbane Domestic Airport.
  • Brisbane International Airport.
  • Gold Coast Domestic Airport.
  • Gold Coast International Airport.
  • Brisbane International Cruise Terminal.
  • Ballina Byron Gateway Airport.
  • Hotel To Hotel Hopping.
  • Byron Bay.
  • Conference Transfers

BOOKINGS AND PRICING

We operate a simple, fair & transparent pricing formula generated automatically by our booking system based on kilometers and time charges calculated from address to address.
Passengers, PA’s & bookers are reassured with automatic messages from the system & drivers apps at every stage of every Journey, from enroute to drop off.

ABOUT US

WE ARE A PROUD FAMILY RUN BUSINESS LOCATED ON THE GOLD COAST

With our vehicles throughout the Southeast Queensland, Australia we provide a first class bespoke executive & luxury car service with a dynamic & interactive on-line booking system. While we may be slightly dearer than standard minicabs & taxis we offer so much more with clean and well presented prestige luxury vehicles driven safely & courteously by our chauffeurs.  All vehicles pictured on this site are owned by us and of our actual vehicles, no false stock images are used. Our  chauffeurs are not overworked or pressured & fully understand the role of a personal, professional & discreet chauffeur.
Click ‘Read More’ below for a scenario you may be all too familiar with.

GET AN INSTANT QUOTE OR BOOK

Premium Luxury Sedan

Mercedes E Class

  • 3 Passengers
  • 2 Checked Cases
  • 3 Hand Luggage

Premium Luxury MPV

Mercedes V Class

  • 6 Passengers
  • 5 Checked Cases
  • 6 Hand Luggage

Luxury Minibus

Renault Master Minibus

  • 11 Passengers
  • 25 Checked Cases
  • 11 Hand Luggage

HOW TO USE OUR BOOKING SYSTEM

  • Use our online resevation system to select your service type, arrivale and destination locations, if you require an extra pickup location click + (also flight numberif you have selected airport transfer).
  • Select “NEXT”
  • Select which vehicle suitsyour needs, either Sedan, MPV, or Minibus, ITS THIS SCREEN YOU CAN SEE YOUR JOURNEY PRICE.
    **PLEASE ENSURE THAT YOUR LUGGAGE MEETS THE VEHICLE CAPACITY**
  • Enter your details, along with passenger, luggage, child seats numbers and any notes you may have.
  • Select “NEXT”
  • Check all your booking details are correct.
  • Select
    “EDIT”, “DELETE”
    “RETURN” (add a return journey).
    “+JOURNEY (adds another journey).
    “SAVE THIS QUOTE” (saves quote and sends you an email copy).
    “BOOK” (makes your booking).
  • If you’ve chosen “BOOK” click “COPY” which will populate your details.
  • Make payment through STRIPE our secure online gateway.
  • You will recieve an email immediately showing you booking request.
  • Within usually a couple of hours but no longer than 24 hours you will receive you booking conformation, locking your booking in with us.

faq

You have THE questions, wE have THE answers.
What is “Checked Baggage”

Checked baggage is a piece of luggage that is checked in by an airline. The length + width + height of the bag should be no greater than 62 inches or 158 cm’s. The weight of the bag should be no greater then 50 lb or 23 kgs.

What is our baggage allowance for the vehicle.

Each vehicle type clearly shows its baggage capacity, if you have other items like surfboards, wheelchairs, golf clubs, bicycles and large unstandard bags please notify us at the time of booking and we can advise you or organise a solution for you excess baggage.

Elite Transfers will not be held responsable if your luggage exceeds our recomenations and cannot be accomadated in the luggage area of the vehicle.

Queensland Transport licencing regulations dictates luggage cannot be stowed in the passenger area.

What if my flight or cruise is delayed.

Once you have embarked on your journey there is no need to worry, providing you have supplied us with your travel details you allocated driver will be monitoring your progress. any changes will be taken into account and our driver will be there to meet you.

IF YOUR FLIGHT NUMBER CHANGES YOU MUST NOTIFY US!

My flight has been cancelled!

Let us know at Elite Transfers as soon as you know your flight is cancelled and supply us with your rescheduled.details and we will modify the booking and still be there to meet you.

Is WiFi available?

Yes WiFi is available. Along with phone and laptop chargers.

Are your Chauffeurs licenced?

Our drivers and vehicles meet all licencing requirements set out by Queensland Transport and Main Roads.

Child Seats.

We provide child seats for children 0 months to 8 years FREE OF CHARGE.
ALL CHILD SEATS MUST BE BOOKED AT TIME OF BOOKING,

How do you track my flight.

We use Flight Radar 24, we’ve found it to be very accurate and reliable.

Do children count in the total number of passengers?

Under Australian law each passenger in our vehicles need to sit in their own seat so yes, children are counted in the total number of passengers.

Should I take out travel insurance?

Elite Transfers is fully insured with Public Liability Insurance, Comprehensive Car Insurance and CTP Insurance but we strongly encourage clients to purchase travel insurance prior to departure as Elite Transfers DO NOT take any responsibility if you miss your flight, if your flight is cancelled or you are unable to travel.

CONTACT US